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Frequently Asked Questions
Organise a return, no questions asked. Call your SUPERBA team on 0333 014 7883 or email hello@superbaliving.com.
We keep our structure lean and we never work with high brand markups. Our radically transparent pricing model breaks down the percentage margin on each piece we make. The reason we’re able to operate in this way is because we own the entire process your furniture goes through – from creation, through to delivery. In addition, we choose not to inflate our prices in order to mark down aggressive sales that pressure you into impulse purchases. Unlike other furniture companies, we don’t charge you for production inefficiencies.
Speak to us, anytime. Email hello@superbaliving.com or call 0333 014 7883. Ask us anything regarding the piece, such as the durability of the cover, sizing, styling, and custom requests.
First, check the measurements outlined in the item’s online description. Click ‘View Dimensions’ directly under the item’s price. It’ll take you further down the page where exact dimensions are listed. Cross reference this with the space you have in mind. If you’re still unsure, let us assist you. Our team are experts in furniture and interiors, and installing them within homes. Call 0333 014 7883 or email hello@superbaliving.com.
We’ve created the following Care Guides to help you correctly care for your piece at home, ensuring your furniture stays in optimal condition. If you’re unsure about any of the advice there, we advise speaking to us before cleaning or treating your furniture with any products that could cause damage. Call 0333 014 7883 or email hello@superbaliving.com.
In your home. We offer FREE delivery and a 30 day return guarantee. Our hassle-free returns service is intended to take the pressure off. We know that choosing the right piece is a process. If you’re into something – go with your gut. If it doesn’t work out, we promise to organise a quick collection and a refund.
We can help you make the right choice the first time around. Call 0333 014 7883 or email hello@superbaliving.com to speak with one of our experts. They’ll offer advice based on the type of space you have, the fabrics best suited to your home, and the size of furniture you need.
When choosing a sofa, we invite you to take advantage of our FREE swatch book prior to purchase. Select the fabrics you like best, fill out your details, and we’ll mail them to you within 2-3 working days at no cost. Order your swatches here.
No. Our pricing structure ensures you get the best price, everyday. We think that’s a much more appealing deal than tacky flash seasonal sales. Don’t you?
It depends on the piece you choose. We offer Express Delivery on select sofas (see here), and 6-8 week delivery on everything else. Speak to us about specific requests when receiving your quote.