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Delivery & Return Policy

Delivery

  • We offer a totally free delivery service on all of our sofas to ensure your experience with SUPERBA  is as enjoyable as possible

  • Free Express delivery is available on specific in stock items

  • Our standard delivery service operates Monday to Friday 7am -9pm

  • Alternative days and times are available subject to additional costs

  • Weekend delivery is available at a cost of £25

  • AM or PM slots are available at a cost of £30

  • Guaranteed pre 10am and 6-9pm is available at a cost of £40

  • Delivery within business hours costs £25

  • Whether in stock or made to order, once your sofa is with us we will contact you to arrange a suitable delivery date and time for you. 

  • Your sofa will be delivered on your chosen delivery date

  • The evening before, we will provide you with a two hour window for your chosen delivery date

  • On arrival our two man team will introduce themselves and establish the best way to access your home and deliver your sofa safely

  • Our two man white glove delivery service will deliver your sofa to a room of your choice

  • We will assemble your sofa and remove all of the sofa packaging should you wish

  • The sofa packaging will be taken away to be recycled to allow you the space to enjoy your new sofa

  • Assembly and packaging removal is a standard part of the SUPERBA white glove delivery service

Returns

  • Our hassle free 30 day returns policy is also a free service which enables you to see your furniture in your home before deciding and should you not be entirely happy with your sofa our delivery team will arrange a collection date to suit you and simply pick your sofa up. 

  • The SUPERBA returns process works the same as delivery and you will be offered a convenient day and time for us to collect your sofa

  • Please ensure the sofa is wrapped in its original packaging to avoid any unforeseen charges for damage or misuse

  • For more information and additional charges please refer to our full terms and conditions